Certified Application Counselor Services in Johnson County


By Jennifer Miller, Disease Prevention Specialist

Applying for insurance can be a difficult and complicated process. For the past two years, Johnson County has been trying to make it a little bit easier for our community members to get insurance through the Marketplace. The Marketplace is a service that helps people shop for and enroll in affordable and possibly subsidized health insurance.

After funding to provide federal navigators was cut last year, Johnson County Public Health and the Iowa City Free Medical Clinic stepped in and hired a Certified Application Counselor (CAC) to assist those who needed it to access services through the Marketplace. Karen, our CAC, has now worked 2-enrollment periods for us, has helped over 250 people to complete their applications, and has answered questions for even more.

Johnson County Public Health is working to find funding to allow us to offer this service year round in the future. We know that access to healthcare is important in promoting and maintaining good heath, preventing and managing disease, reducing unnecessary disability and premature death, and promoting health equity for all.